The breakfast is more continental as there is no hot food as in other Holiday Inn Express hotels. The internet did not work and we were told they were working on it. If we were told nothing would be ready for hours we would have checked our bags and returned later in the day. If people left early and the staff started at eight how long does it take to ready one room? Yes normal check- in may be later but we were told 9 am. We checked again at 10 and now we’re told noon. At nine we were told the housekeeping staff starts at 8 am and our room would be ready around ten. We sat in the very cold reception area expecting our room to be ready shortly. We were offered a cup of coffee which we declined. She said the room would be ready in an hour as people had checked out early. The receptionist acknowledged we had let them know, in advance, that we would be arriving early. We arrived at the hotel at 8 am from our overnight flight.
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